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Frequently Asked Questions About Payments


Online Payments

PayPal uses the latest technology (SSL) and proprietary procedures to protect the security of its members transactions. In addition, when you send a payment using PayPal, we won't receive sensitive financial information like your credit card or bank account number.

Also, Paypal will protect your purchase so that if you feel that we have not honored our commitment, you can request them directly your full money back. You can learn more about Paypal's buyers protection here .

PayPal is committed to protecting the privacy of our users. When you send or request money using PayPal, we never learn your bank account numbers or credit card numbers. We only see your email address, date of sign-up, and whether you have completed PayPal's verification process.

PayPal will prompt you to create an account with them or use your Paypal login information if you have used Paypal before. You do not need to create a new account if you do not want to, though. Just select DON'T HAVE PAYPAL ACCOUNT TO ENTER CREDIT OR DEBIT CARD INFORMATION DIRECTLY.

If your transaction is over $4,000, Paypal may force you to sign up for a Paypal account for security reasons. If you are not comfortable with this please pay by phone or purchase a smaller hour package at this time.

If by any chance the Buy Now button or Paypal site are not working, please call us.

 

Discounts

Thank you for your service to our country. Unfortunately we do not have any discounts specifically given to the military at this time.

Yes. We offer a few discounts to our current students past their first term of studies with us.

In addition, we offer volume discounts when purchasing more than one level upfront. You can access our prices for any number of levels purchased upfront on our site .

Besides this any student taking one-on-one classes can have a friend or significant other join him in his classes for free.

 

Other

The minimum payment currently accepted is one level (16 hours). Although we do not provide students with financial aid directly, when submitting your tuition through our Payment Center you can select the option "Paypal Credit" that Paypal offers. If you qualify, they can finance your classes so that you can pay them 6 months from now with no interest.

If needed, consider also funding your classes through credit card debt. All major credit cards are accepted at this time.

You can certainly purchase a reduced-price 55-minute sample session for $39. This class will be considered a stand-alone class, and will not be counted as part of the levels that you are interested in purchasing. Payment in full for the total quoted amount would still need to be received prior to starting regular classes.

To purchase this sample session, you can enter the $39 fee through our payment center here

Please make sure that your payment is submitted at least 5 days ahead of your session.

Your confirmation for this sample session will be sent within 2 business days after your tuition is received.

On this sample session, you will have the chance to:

  1. meet your Spanish tutor, and

  2. familiarize yourself with our Spanish program, teaching materials and methods

For their peace of mind, new students will also have the chance to request a full refund, after having their first regular class, if they think our Spanish program is not compatible with their needs. Students can communicate this request via email within the following 48 hours after their first class. After this deadline they will only be entitled to partial refunds that would correspond to the number of hours not yet used. Sessions missed without proper minimum 24-hour notice would be considered used.

Unfortunately down payments are not accepted. It is therefore not possible to reserve a time slot or a spot in one of our classes until tuition for at least one full level of instruction has been received.

If it is not possible to submit your full tuition right now, consider applying for a 6-month interest free financing through Paypal, our online payments processor, when submitting your tuition through our Payment Center.
If needed, consider alternatively funding your classes through credit card debt. All major credit cards are accepted at this time.

Note that although you can wait until approximately five days prior to the start of the classes to submit your tuition, our prices quoted are only valid for 5 days, and that past this deadline, prices may increase, or the time slot you are now interested in may no longer be available.

If submitting your tuition after the next 5 days, please refer to our site for the current price that would apply to the format that you are mostly interested in:

To submit your tuition now, please enter your net amount due through our online payment center accessible through this link.  Your enrollment information email will be sent within 2 business days after your tuition is received.

Note that although you can wait until approximately five days prior to the start of the classes to submit your tuition, our prices quoted are only valid for 5 days, and that past this deadline, prices may increase, or the time slot you are now interested in may no longer be available.

If submitting your tuition after the next 5 days, please refer to our site for the current price that would apply to the format that you are mostly interested in:
If it is not possible to submit your full tuition right now, consider applying for a 6-month interest free financing through Paypal, our online payments processor, when submitting your tuition through our Payment Center.

If needed, consider alternatively funding your classes through credit card debt. All major credit cards are accepted at this time.

To submit your tuition now, please enter your net amount due through our online payment center accessible through this link.  Your enrollment information email will be sent within 2 business days after your tuition is received.

It is our understanding that the Post 9/11 GI Bill is mainly geared toward students wanting to pursue a degree-producing program such as one offered by a college or university. It can be anything from an associate's degree all the way up to a doctorate degree, but it generally will not pay for a non-degree standalone course, such as  one provided by a language school.

To learn more about a financing option that our school offers, please click here .

In the event that your expectations were not met in any way, you will be entitled to receiving a full refund, even after having had your first session, provided that you notify us with at least a 24 hour notice prior to your scheduled second session.

Past that deadline...

  • in the case of private sessions, you will only be entitled to partial refunds for the part that corresponds to sessions not considered used yet.
  • in the case of small group sessions assembled by SpanishBlackbelt, there will be no refunds for the first level you have already started. If you purchased multiple levels upfront, you will still be entitled to a full refund for the levels not yet started.

In fairness, volume discounts that you earned because of buying multiple levels upfront will be lost for what corresponds to the number of levels that you will not be completing.

You could also request a change of tutors, or groups, if needed.

All of our tutors are a very effective and likable though so we believe that an scenario in which a student is not satisfied with his tutor's teaching is very unlikely.

Certainly. We provide the following two options:

  • You can request an invoice prior to submitting your tuition, or a paid receipt after submitting your tuition. Our language school is a formally-established business, with all proper state and federal authorizations.

  • For all payments made online, you will also receive an instant receipt via email.

 

 

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